What started as a small, offshore R&D facility for Insigma’s client – the world-leading financial services firm, State Street Corp. – is now a full-fledged technology center that has reengineered more than 100 of State Street’s legacy applications in 10 years. The reengineering efforts have saved millions of dollars compared to the cost of replacement and have resulted in supercharged applications that deliver dramatically greater productivity.

This April 2007 case study by Gartner discusses not only the successful achievement of objectives but also the fact that success depended on more than technical expertise. Gartner explains the relationship management and collaborative skills required for flexibility in this financial services outsourcing relationship to respond to changing market conditions.  

Along with other critical success factors, the case study also highlights the approach that Insigma and State Street took with Zhejiang University, an alliance partner of Insigma, to ensure the necessary skilled talent, innovation, low costs, and smooth migration to new platforms.  This innovative relationship also evolved into a joint venture between Insigma and State Street that enabled the financial services firm to successfully enter the China market and create new revenue streams.

For a copy of the case study, please e-mail us at contact@insigmaus.com.